Shipping
Please note that Advance Container Systems Corporation (acssupply.ca) reserves the right to cancel any order due to stock availability or information errors. If you require assistance or have any questions, please call us at 905-672-8070 or email us at [email protected].
General Policies
Advance Container Systems Corporation (acssupply.ca) does not ship outside of Canada or to P.O. Box or RR addresses. We are sorry for any inconvenience this may cause.
All orders to “but not limited to” Yukon, Northwest Territories, Nunavut, and Newfoundland will be assessed an additional shipping charge – contact us for a shipping quote or place your order and we will get back to you.
Advance Container Systems Corporation (acssupply.ca) will not be responsible for damage during shipment. The customer must inspect the package for signs of tampering or physical damage before accepting delivery. Once the package is accepted, and there is damage to the product(s), the customer will be responsible for filing a claim with the carrier, and will be responsible for any charges that may occur in getting a replacement or refund, such as shipping costs. Advance Container Systems Corporation (acssupply.ca) will provide necessary assistance as required.
Shipping Methods
All orders are shipped by either Canpar or Purolator. You may indicate your preference during checkout or when calling in your order. However, Advance Container Systems Corporation (acssupply.ca) reserves the right to select the carrier of its choice. All appropriate packaging materials are used to meet the shipping requirements of the carriers.
All orders are ground-shipped using standard-shipping unless arranged in advance of placing order. Estimated times are 1-2 business days for Ontario, and 1-5 business days for other provinces.
You may request for expedited/express shipping at an additional cost to you by contacting us after placing your order. However, it is not guaranteed that the necessary change will be made to your order in time.
Order Tracking
Once your order is shipped, our customer support staff will send you a tracking number by email to your email address in your account file. Please make sure your email address is correct. You can then go to either www.canpar.com or www.purolator.com to track your order (depending on the selected carrier). Please note that the tracking number is sent out the following day, and your order may already be shipping and/or out for delivery by the time you get the email.