Please note that Advance Container Systems Corporation (acssupply.ca) reserves the right to cancel any order due to stock availability or information errors. If you require assistance or have any questions, please call us at 905-672-8070 or email us at sales@acssupply.ca.

General Policies

When checking out, you will have the option to select Credit Card, Curb-Side Pickup or Purchase Order. Purchase Order option is only for corporate customers that have applied for terms with our accounting department. Any orders placed by Purchase Order that have not been previously approved will be voided.

Advance Container Systems Corporation (acssupply.ca) accepts Credit Card (Visa, MasterCard & American Express ONLY), Electronic Money Transfer (via Online Banking) and E-Mail eTransfer.

To learn more about our payment methods and for assistance in setting up bill payment or Purchase Order Terms, please call 905-672-8070 or email sales@acssupply.ca.

Credit Cards

For all credit card orders, your shipping information must match your credit card billing information. Advance Container Systems Corporation (acssupply.ca) reserves the right to cancel any order that does not comply with this notice. If you would like to ship to an alternative address, you may register the alternative address with your issuing bank, which we can then verify during our normal verification process. Our online Credit Card validation with Authorize.net (online payment gateway) validates purchases via AVS (Address Verification Service).

Online Banking

Electronic Money Transfers are a secure and easy way of making a payment for an online purchase. For more information regarding Electronic Money Transfers, please call 905-672-8070 or send an email to sales@acssupply.ca.

Cancellations

To cancel your order, simply call or email us with your Online Order# and Member ID#. Please include your reason for requesting the cancellation. To ensure that your order is cancelled in a timely manner, calling would be the better option.

If your order is shipped prior to receiving your cancellation request, shipping charges will not be refunded to you and returns will be subjected to our Returns Policy.

All refunds will be processed as soon as possible, and typically take 3-4 business days on our end. Banks will take an additional 1-5 business days to credit back the funds. Please remain patient. Contact us if you notice an extensive delay in receiving your refund.

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